Installations

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5.0

Julian Millar

10:21 20 May 21

I use a pellet stove to heat the kitchen and the hot water as I do not have mains gas. Before my Island stove I had a... Lohberger pellet stove which was noisy and used a lot of pellets; however the main reason I switched to Island was the difficulty of getting the Lohberger serviced. I now have the Island Lund 8 which was installed just over 6 months ago, and I am extremely happy! It is quiet, attractive to look at and, with the special double flue that Marc recommended , much more efficient and economical than the Lohberger. Are there any downsides? One niggle is the small size of the flap where you fill the pellet reservoir; I use a long narrow 'hod' to fill the reservoir but even so I sometimes spill a few pellets when filling. It would be great if Marc and his team could make a funnel that could fit in the open flap that would help prevent the tendency to spill pellets when filling the stove. In addition, an essential accessory is a good ash vacuum cleaner; you do need to clean out the stove each morning, but this only takes a couple of minutes if you have a good ash vac. Other than that its all good: I love the flame showing through the glass door and the remote control that enables me to control the stove easily and adjust heating temperatures etc. Overall , I am delighted with the Lundy 8 and would thoroughly recommend it to anyone considering a pellet stove.read more

CATE DAVIES

10:08 17 Feb 21

Having had a disappointing experience with a pellet stove in the past, I was anxious to get it right this time, but as... soon as I spoke to Marc I knew I had found a company that I could trust, because they know their product inside out, they build it themselves, and they clearly believe in it. Every question I asked was answered quickly, and every email replied to promptly Once I had placed my order, Marc kept in touch with updates on progress, and on the appointed day his fitter turned up on time, and had the job done quickly and efficiently, and with next to no mess Because of lockdown Marc had to commission the stove over the phone. This was accomplished in a comprehensive, clear, easy to understand, and painless manner, meaning that-even I understood how it worked! Once lit, Marc called me to make sure that everything was working as it should, and rang again the following day just to be certain that I was happy with everything I would highly recommend Island Stoves - their product is excellent quality, well made (in the UK too) and efficient, as well as being highly efficient and environmentally friendlyread more

ian hancock

11:52 16 Feb 21

We recently purchased a Lundy 5 pellet stove to replace our villager wood burner. We were looking for a stove that... would look similar to a wood burner in our inglenook fireplace without the mess of using wood and coal but would give a similar burning effect. We already have a wood pellet stove in our dining room so know the advantages of using pellets including efficiency cost control and cleanliness. Our Lundy 5 has been everything we expected including the reassurance that if we have any problems in the future we have excellent back up from Island Pellet Stoves who are based in Cardiff.read more

Richard Frost

13:00 31 Dec 20

Island Stoves have been brilliant to deal with and have assisted us right through from the planning stage, through to... installation and commissioning. Prior to buying the stove, I had always had wood burners, but these are somewhat of a blunt instrument in comparison to the Island Stove. My friends who work in the wood burning industry were sure we would be disappointed, citing noise and a poor flame pattern. Neither has been an issue. How many wood burners can you program to come on at a specific time, this ensuring a warm room when we come downstairs? Awesome product and a great companyread more

John Waddington

09:17 14 Dec 20

This is a very impressive piece of kit. The quality of the design and engineering are absolutely first class and it... looks and feels bulletproof. There are so many pleasing features such as the remote control, the touch screen, how it switches on and off, this is clearly a very well designed and made stove. The whole process from order to installation was very easy, we kept having to delay due to issues with our new extension and it was never a problem. Wouldn't hesitate to recommend.read more

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