Once your order is placed, we'll call you to finalise details and run through the design, delivery and commissioning process. Once you are happy with the process we will take a 50% depositWe will arrange delivery at a time to suit you or your installer. We can deliver on tail lift lorry to UK addresses. Final payment will be due at this stageOnce stove is installed we arrange a date to send one of our highly trained engineers to set up, commission provide training and leave you to enjoy your new stove